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FREE US SHIPPING ON SEED ORDERS $25+!
FREE US SHIPPING ON SEED ORDERS $25+!

Quick Answers for quick questions

Shipping, Delievery & Tracking

When will my order be shipped?

Orders typically leave our warehouse in 1 to 2 business days. Though we strive to ship orders within 48 hours, during peak season months (December-April) it may take up to 5 to 7 business days. Warning banners are displayed at the top of our page if there are any significant delays.

How will my order ship?

Primarily orders are shipped USPS. Larger orders may ship FedEx or UPS

How long will it take to receive my order?

Orders within the U.S. normally arrive within 5-10 business days.

How can I track my package?

Tracking information is sent to the email address you used for your purchase as soon as a shipping label is created. If you cannot find this email, please check your spam folder. Additionally, if you have an account with us, you can log in and navigate to your order status page for the most up-to-date information. We recommend checking these two options first for faster service before contacting us.

Do you ship internationally?

Yes, we do ship internationally with some exceptions and guidelines:

  • Shipping Time: Shipping to international locations may take 6-8 weeks. Please note that orders may take this long to arrive due to customs delays, over which we have no control.
  • Customs and Fees: You are responsible for all customs, importation fees, and taxes. Please check local regulations for importing seeds.
  • Order Limits: International orders (except for Canada) are limited to 10 packets of seeds per order.
  • Shipping Fees: There is a $25.00 flat shipping fee for all orders shipped outside the USA, except for Canada, which has a flat fee of $20.00.
  • Temporary Suspension: Until further notice, we have temporarily suspended international shipping, except to Canada, while we move into our new location.
  • Phytosanitary Certificates: We do not currently offer phytosanitary certificates, but we plan to provide them in the near future.
  • Shipping Restrictions: We cannot ship garlic, live plants, tubers, or bulbs outside the U.S. Additionally, we no longer ship to the European Union, Chile, New Zealand, or Australia.

We appreciate your understanding and patience as we make these adjustments.

Can I change my shipping address after placing an order?

If you need to change your shipping address, please contact us as soon as possible. We’ll do our best to update your information before your order is shipped. We are not responsible for customer mistakes on their address.

My package says delivered, but I can't find it. What now?

We're sorry you're having trouble finding your package. In cases like this, please:

  1. Search all doorways, driveways, postal boxes, or garages.
  2. Ask anyone within the household if they have recently picked up a package.
  3. Ask your neighbors if they may have mistakenly received your package.

If you still cannot find your package, please wait at least 3 normal business days. In most cases, packages arrive by then. If the package fails to arrive by then, please:

  1. Call or visit your local post office with your tracking number. USPS uses GPS which can pinpoint the exact scan location within a 6-foot radius.
  2. If this does not help, please contact us so we may file a missing package claim. USPS will be able to show us the location of delivery as well.

We appreciate your patience and cooperation in resolving this matter.

Can I add to my order after placing it?

As we try to ship orders as fast as possible. Once an order is placed, we cannot add items to it. However, you can place a new order for the additional items you need.

Returns & Refunds

Get In Touch

We'd love to hear from you! Whether you have questions about our heirloom seed offerings, want to learn more about our workshops, or are interested in collaborating on indigenous land rights initiatives, your voice is important to us.

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